Lead Time - Made to Order - All Sales Final Policy
By placing your order, you are accepting and consenting to the Lead Time - Made to Order and All Sales Final policy. You must accept these terms to proceed with checkout and place your order.
All sales are final and cannot be cancelled for a refund NO EXCEPTIONS. If you do decide to cancel, you're refund will be in the form of a store credit, again NO EXCEPTIONS. If there is a problem with you're order, please contact me immediately after you receive your order and items can be replaced or exchanged. I will work out the issue with you.
In the past I have had a 30% cancellation policy and that no longer applies. There are fees on my end that do not get refunded if an order is cancelled such as credit card fees, shopify transaction fees, paypal fees, and other processing fees. I have found people abused this policy and have ordered elsewhere then wanted to cancel their order with me. Unfortunately I can no longer allow this. I was a nice guy for a very long time, and now I'm putting my foot down. I just cannot allow this anymore.
YOU MUST ACCEPT THESE TERMS IN ORDER TO CHECK OUT. THERE WILL BE ABSOLUTELY NO EXCEPTIONS TO THIS AT ALL. YOU CANNOT EVEN PROCEED TO THE CHECKOUT PROCESS UNLESS YOU CLICK THE BOX AND AGREE. SEE READ THE POLICY BEFORE AGREEING.
Since I am one man show, that does everything from cutting, sewing, sales, shipping, paperwork, customer service, communications, inventory, ordering, etc etc etc.... you get the idea 😉. I do unfortunately have a lead time.
Everything that is ordered is made to order, specifically for you, the customer. I do not keep anything pre-made in stock at the moment. If I get free time, I will make popular items, but in the past, free time is hard to come by.
Each listing has its lead time CLEARLY marked and displayed. If for any reason the lead time would extend past the time stated above, you will be contacted immediately.
I try to be very fair and very upfront and open about my lead time. Unfortunately there isn't anything I can do about it. I want to stay small and an exclusive business, therefore I do not trust ANYONE but myself to make your gear.
If you cannot accept these terms, please do not place an order. If you're patient and have no problem waiting for some of the nicest, highest quality gear in the market, then by all means please place your order.